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ASTROLOGY
Personalized Vedic Horoscope

Life-time Horoscope Analysis & Predictions

Yearly Horoscope

Horoscope Matching

'Mahurat' Horoscope

Your Lucky Gem Recommendation

Problem Solving

'Vaastu' Solutions

SPIRITUALITY
Yantra

Mantra

Tantra

Gems and Stones

Rosaries

Music & Books

Meditation & Yoga

Unique Spiritual Products

 

FAQ ABOUT PAYMENT, ORDER, DELIVERY

How can I pay for my order ?
Credit Card Orders
Online Orders - AstrologyMantra accepts all major credit and debit cards, including Mastercard, Visa, American Express & Discover. You can place an order by adding the items to Shopping list in secure mode from. To order online click here.


Bank Draft
If you want to pay by Bank Draft, choose that option in the Secure Shopping Page.

If you experience any problems in making an order or need any kind of help, please send us an email at order@astrologymantra.com .


How do I know that the order is correctly placed ?
After you place the order, you will get an e-mail confirming the order along with the Order number for further communication.


What is the estimated Delivery time, and Shipping charges ?
All Electronically delivered Products like Horoscopes are delivered by email in HTML format in zipped form. Expected Delivery time is about 7-10 working days from day of placing order.

All Physically delivered Products are delivered by Courier. Expected Delivery time is about 12-15 working days from day of placing order.

Every Order is followed by a confirmation email assigning an Order Number to that order.

The Shipping charge for Physically delivered Products are 15 USD and shall be added to your Total Amount before Checkout. All prices mentioned in the Secure Shopping page are exclusive of Shipping Charges.


How do I check stock availability ?
All the services listed in the Horoscope section are available and all the products listed on Secure Shopping Page are available & in stock.

For some rare products which are not shown on the Secure Shopping Page, please click here to send us an email, including your name, email address, telephone number and the product you want to enquire about. 


How do I check the status of my order?

An expected date of delivery of order is sent in the order confirmation email. If you have any questions about the status of your order, please click here to send us an email. Please include your name, email address, telephone number and order number with your email OR Alternatively, call at 1-309-215-2116 and leave a voice mail with your name, email address, telephone number, order number and your query.


Can I cancel an order once I have placed it?
You can cancel an order 
For Physically delivered Products - Orders placed for physically-delivered product, can be cancelled within 2 days (48 hours) of placing such order. 

For Electronically delivered Products - Orders placed for electronically-delivered products cannot be cancelled.

In case of a cancellation, send us an email by clicking here, including your name, email address, telephone number, order number and the reason for cancellation in your email. Wait for the confirmation/acknowledgement of your email confirming that the cancellation is thru'.


Does Astrologymantra accept International orders ?
Yes, we accept International orders and deliver to most countries in the world. When placing an International order, please ensure that you select the correct country from the drop down box in the address section.


Is my Credit Card Number 100% secure?
All transactions are 100 % secure since the purchase area of our site is secure. This means that we use industry-standard Secure Sockets Layer (SSL 128 bit) technology to allow for the encryption of critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read even if it is intercepted by someone.

Did you know? The risk of Credit Card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet ! Modern day encryption technology, used by many Internet stores similar to ours, virtually eliminates credit card fraud on the Internet.

Do we have a Return & Refund policy ? What is the procedure?
AstrologyMantra is committed to providing the highest quality products and services to their customers.

In case of Physically-delivered products :
Keeping in view the nature of the products, and their spiritual value, and also considering the fact that rigorous time, effort and expense is invested in purification of products, to keep their sanctity and power, and ensure maximum benefit, it is not possible to accept returns of products once they have been used. 

In case of Electronically-delivered products :
Due to the nature of the Electronically-delivered products, where 'products delivered are products used', it is not possible to offer any return & refund facility for the same.

Products once sold and used for over a period of 15 days cannot be returned.

What are AstrologyMantra's Terms & Conditions of Sale ?
The following are the terms and conditions for the Sale of Products and Services that will govern any contract for sale that we enter into with our customer. Please read these terms and conditions carefully before making a purchase.

1. The price you will pay for the Products & Services is shown in the Total Order Value before payment details.

2. Once you have selected the Products & Services you wish to order,  you can proceed to Secure Checkout where you will be asked for your payment details.

3. By completing the details and clicking the "submit" button on the Secure Checkout screen, you are offering to buy the Products & Services subject to our Terms and Conditions and this Purchase Procedure.

4. AstrologyMantra holds the right to refuse to supply any Products & Services ordered.  


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